Shopify access & Stape setup

To set up your first-party data infrastructure, our team needs limited collaborator access to your Shopify store and the Stape Conversion Tracking app installed. You won't need to share a password or add anyone as staff, and you stay in control of the access the whole time.

Your part

• Send us your collaborator request code
• Approve our access request
• Install the Stape Conversion Tracking app
• Let us know you're done

Our part

• Configure Stape and your server container
• Add the tracking pixel and consent setup
• Enable the app in your theme
• Test end to end and confirm when live

Before you start

• You'll need to be logged in as the store owner, or a staff member allowed to manage collaborators and install apps. Double-check you're in the right Shopify account if you manage more than one.
• If your legal or IT team approves third-party apps, please get Stape Conversion Tracking cleared before Step 3. Because only you can install it, nothing goes onto your store without your sign-off.

Your steps

Step 1 (you): Send us your collaborator request code

In your Shopify admin, go to Settings › Users › Security. Under Collaborators you'll see a four-digit collaborator request code (you can generate a new one at any time).

Example only: your store name and code will be different.

Email the code to your onboarding manager. Please send it directly rather than posting it in shared channels.

Step 2 (you): Approve our access request

We'll send a request using your code. You'll get an email from Shopify titled "Lupe Data | TDS is requesting collaborator access", with a short note from us so you know it's genuine. Click View request, check the permissions below, and approve it.

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